Equipment and business capabilities · Metrology examples
Bring email, sign-in and calling into the workspace where your team manages customers and work records.
Pilot / Early Access Asset by MetraSlate, AssetLight by MetraSlate and Standard by MetraSlate: Metrology Edition. How Evaluation Works
Find the authorized account
Identify the conversation
Use a configured provider
Confirm supported operations
Retain the relevant outcome
Act on the customer request
Customer conversations are easier to handle when the relevant records are close at hand. Connect the accounts your team uses for email and calling, and give each person access to the work they are responsible for.
Onboarding brings your provider accounts, sign-in requirements and team permissions together. Your organization chooses the connections that fit its operation.
Open your connected mailbox, read messages and attachments, and compose replies while working with customer and service records. Mailbox connections keep each person’s email account associated with its owner.
Configure organization sign-in and team membership during onboarding. Roles and permissions give employees access to the records and actions they need for their work.
With your RingCentral account configured, staff can identify the caller, open the relevant customer account and use the connected call controls. Call history and recorded outcomes help the next person continue the conversation.
Bring your email, identity and calling requirements to onboarding. We work through account setup, access and the everyday tasks your team will use, so the connections fit your operation.
In everyday use
Follow the record, the decision and the person responsible for the next step.
Related capabilities
A conversation about your work
Start with your items, your business, and the processes you need to manage. We’ll help you identify the right product.