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MetraSlate

Asset + Standard

The complete operation.
Connected to the work.

Run customer service, equipment, logistics, people, communications and the business in one platform. Standard by MetraSlate: Metrology Edition adds built-in CMC and uncertainty budgets, manual calibration, onsite work and the technical record behind the certificate.

Standard by MetraSlate: Metrology Edition
  1. 01Quote and approve
  2. 02Plan and collect
  3. 03Perform and evaluate
  4. 04Review and release
  5. 05Serve and collect
  6. 06Measure and improve

Choose the work you want to understand

Every part of the platform has a place.

Explore a complete workflow, including what the software does, the records it connects and the decisions your people control.

The people and equipment behind the work

Give employees the tools to communicate, obtain resources, request support and work across locations.

  • Chat, email and customer service

    Team chat, connected mail and customer service bring the people responsible into the same working environment as the customer, equipment and service record.

  • Phone and call follow-through

    Bring supported calling into the customer workspace, with authorized account context, observed call history and clear service outcomes.

  • Employee app

    Connect the employee's day, schedule, time, collaboration and internal service requests to the operating records the business already uses.

  • Equipment and tool crib

    Use the shared Asset foundation for equipment identity, location, custody, service history and the resources employees need. Standard carries that foundation into specialized laboratory work.

  • Internal equipment and support

    Use the employee store for equipment and supply requisitions, then connect internal service requests to equipment, priorities, decisions and the people responsible.

  • Company briefings and video

    Publish recorded briefings, training and operational updates for the whole company or a team channel, where staff already work.

  • Multiple labs and corporate management

    Organize locations, regions and people around the operation you actually run, with local working views and a connected company picture.

Customers and the service business

Connect the first enquiry, quotation, pickup, work order, customer decision, released certificate and account record.

  • Sales and CRM

    Capture enquiries, qualify leads and manage the sales pipeline. Keep customer relationships, follow-up, forecasts and quotations connected to the work your laboratory delivers.

  • Customer portal

    Give customers a connected place to plan service, request and approve work, arrange collection, follow their equipment, retrieve released certificates and manage the account with your laboratory.

  • Work orders and connected operations

    Coordinate instrument-level service, collection, receipt, laboratory or onsite work, technical review and return through the same customer and equipment records.

  • Dispatch, routes and equipment return

    Connect customer pickup requests, delivery stops, driving order, destination details and recorded outcomes to the equipment and service behind the trip.

  • Billing and payments

    Retain the customer’s agreement, connect the invoice to the accepted work, and follow recorded receipts and balances.

Standard by MetraSlate: Metrology Edition: calibration and measurement

Build capability budgets, perform manual calibration and preserve the technical basis of the result, in the lab and onsite.

  • Manual calibration

    Standard provides the manual-calibration worksheet, measurement evaluation and technical record for laboratory work.

  • Built-in CMC and scope budgets

    Create scope entries and contributor budgets, calculate supported endpoints, and publish a reusable technical curve. Keep numerical support separate from accreditation approval.

  • Built-in uncertainty evaluation

    Follow the actual standard contributions, resolution, combination, coverage and decision basis from the recorded observation to the reported uncertainty.

  • Measurement Analysis and Study Planning

    Explore the calculator and statistical reference tools, with the distinction between supported calculations and planned measurement-system studies made explicit.

  • Conditional specifications and instance corrections

    Connect temperature, elapsed time, warm-up, mode, frequency, loading and recorded environmental conditions to controlled specifications and instrument-specific corrections.

  • Calculation and process reference

    Inspect the intended use, inputs, units, assumptions, formula, numerical example and limits of a calculation before applying its result to the laboratory's work.

  • Onsite and offline calibration

    Prepare a device with the right work-order lines, capture raw observations locally and bring them back into Standard's uncertainty, review and certificate workflow.

  • Quality and record control

    Quality belongs to the complete service. Connect findings, technical evidence, corrective actions, controlled documents and customer consequences.

Control, engineering and improvement

Configure the process, understand operating records, evaluate integrations and choose whether AI belongs in your environment.

  • Workflow automation

    Configure supported responses to operating events. Inspect the conditions, authorized action and recorded outcome.

  • Analytics and Reporting

    Define subjects, measures, periods, filters and groupings. Review the result with the records that contribute to it.

  • Integrations

    Bring email, sign-in and calling into the workspace where your team manages customers and work records.

  • Security, identity and access

    Review organizational identity, company boundaries, application permissions and connection handling in the configuration you intend to use.

  • Engineering and testing

    Numerical reference cases, controlled-record checks, permission refusals, database integration tests and browser workflows accompany the product from calculation kernels through release preparation.

  • Optional AI and private models

    Run the operation through controlled records, calculations and workflows. Add model assistance where it helps, with a supported model and deployment approach suited to your data-control requirements.

Customer experience

The portal is part of the service.

Customers request quotes and pickups, follow equipment, respond to service decisions, retrieve released certificates and manage account actions when the laboratory is ready.

Standard customer portal overview with equipment, service and account context
Customers can follow their equipment, work and account from the portal.
  1. Select equipment.

    The request identifies the instruments the customer needs serviced.

  2. Describe the service and pickup.

    Requirements, site and collection details travel with the request.

  3. Review the laboratory’s quotation.

    The approved revision and purchase-order information remain connected to the work.

From request to return

Less administrative chasing. More customer context.

Customers can request work, supply pickup details and find released documents themselves. The laboratory acts on the same records, rather than re-entering an email request or searching for a certificate attachment.

Explore Billing and Account Records

Business reporting

Inspect the Records Behind the Answer.

Define the report’s subject, measures, period and audience. Confirm the subjects available in your pilot.

Operating analysis
Inspect a defined reporting period and the records behind the result.Standard by MetraSlate: Metrology Edition demonstration data · Captured 21 October 2026. Confirm the screens and workflows in your pilot configuration.

Operating analysis

Analytics trend report and the contributing opportunity records.

Inspect a defined reporting period and the records behind the result. Standard by MetraSlate: Metrology Edition demonstration data, captured 21 October 2026.

Explore Analytics and Reporting

Engineering and choice

Tested throughout development. AI is optional.

The engineering process checks numerical cases, record integrity, authorization, transactions and working interfaces. Your organization chooses whether to add an approved AI model.

Engineering throughout development

01

Numerical references

Units, uncertainty, coverage and CMC calculations are exercised against defined numerical cases and published reference examples.

02

Record integrity

Tests exercise pinned definitions, retained results, controlled corrections and the evidence a later reviewer needs.

03

Access boundaries

Tenant, customer, site and role checks include refusal cases, so an unauthorized request is part of the test story.

04

Transactions and retries

Integration cases examine duplicate input, conflicting state and the financial or operating record left after an action.

05

The working interface

Component and workflow checks cover the controls people use, including validation, failure and recovery states.

06

A reviewed release

Build, migration and release checks connect the candidate revision to the evidence needed before rollout.

Calculation checks, protected records and working interfaces support dependable laboratory operations.

A conversation about your work

Bring the complete workflow.

Start with your items, your business, and the processes you need to manage. We’ll help you identify the right product.

Request a Demo